Projects involving business process analysis or business process redesign needs people with different sets of competences. In fact you need to map characteristics from the following three domains to success with business projects:
The skills domains involves different sets of underlying skills
- a few examples are given below:
- Management (in general)
- Management skills
- Team management
- Conflict solving
- Project Management
- Project Management Methodology
- Project Management best practices
- Planning techniques
- Project Governance
- Project Management tools
- Business Process Management
- Business Process Analysis
- Business Process Methodology
- Business Process re-design
- Business Process mapping
Of course there are overlaps in the three skills mentioned above, which is illustrated below. Often the focus is on ensuring that the right management skills are present, by allocating a strong project manager with the skills: general management skills and project management skills. But so succeed with business oriented projects you need to cover the sweet spot in the illustration below: ensuring that all three management skills needed are present in the project team.
Checklist for your projects resource situation:
- Do you have a project manager allocated to the project, and is she having the basic general management skills?
- Does the business impact on the project reflect the allocated business management skills?
- Is the project manager aware of the need for business management skills?
- Does the project plan include a documented business process method approach?
- Is the project board aware of that business process management and project management are equally important in business oriented projects?
Answering 'No' to questions on the checklist above should raise corresponding risks on the projects risk log.